Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
anazacco
3 years agoExplorer | Level 4
"You have not joined this folder" on folders that I own
Hi. Some of my own shared folders read "You have not joined this folder" when I am the owner. Anybody any idea why this? Thank you.
29 Replies
Replies have been turned off for this discussion
- Jay3 years ago
Dropbox Community Moderator
Hi anazacco, thanks for bringing this to our attention.
Did you delete the shared folder when viewing your list of folders?
You should be able to add the folder back to your account from this page.
Keep me updated with any progress!
- anazacco3 years agoExplorer | Level 4
Hi and thanks a lot.
The "this page" link leads me to my own shared folders site!
(No te has unido a esta carpeta = You have not joined this folder... and, again, I am the folder's owner and admin...)
- Jay3 years ago
Dropbox Community Moderator
Are you able to rejoin your shared folder from that page?
Just so you're aware, it is possible to be the owner of a shared folder and to not have it added to your account, which would take up quota to do so.
- anazacco3 years agoExplorer | Level 4
Yes, I can rejoin. But I do not understand what it means that I have not added it to my account. All folders have been added from my account...
- Jay3 years ago
Dropbox Community Moderator
Basically, you can create a shared folder, invite other users to it if need be, and at some point you temporarily removed it from your account, even though you still own it.
- anazacco3 years agoExplorer | Level 4
I never deleted any of these folders, neither temporarily.
Will it be a problem if I clic on Rejoin?
- Hannah3 years ago
Dropbox Community Moderator
Hey anazacco, if you click to add the folders to your account, they will be added to it and will take up space in it, that's all.
I hope this helps!
- anazacco3 years agoExplorer | Level 4Thank you. Does "take space" mean that they will be sync'd on my laptop as offline?? What does this have to do?
- Calvin2DBX3 years ago
Dropbox Community Moderator
Hi anazacco,
Happy to help clarify here.
When you join a folder, it will use space from your Dropbox plan.
On your computer, it depends on your preferences.
Did you set the default to be "online", or "offline" for new files on the computer?
You can right click any item that sync to the computer and choose either "Make available offline" (uses space on your computer), or "Make available online-only"
Let me know how it goes!
- anazacco3 years agoExplorer | Level 4Thanks, clarified. I was puzzled by the "space" concept.
Yes, I knew about the online/offline settings.
I will let you know.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!