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Unable to delete a folder I own. "You don’t have permission to delete files in this folder".
Hi! I'm having difficulty deleting a folder I own. I keep getting an error message "You don’t have permission to delete files in this folder". There are no files in the folder and I have triple check...
I still get the "you don't have permission to delete files in this folder" message. Note that the folder is empty. I have now tried in Chrome and Safari without success.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorI followed those steps, but I'm still unable to delete the folder.
- Hannah
That's pretty strange indeed. Does the folder still have the two people icon or just a plain blue folder icon now?
It still has the two people icon, and no matter which way I try to unshare it, it isn't able to be deleted. I tried changing the owner, unsharing it and then deleting the folder, but that didn't work either.
I can see that originally it was created as a Team Folder and then changed. I can also see who created the folder in "Activity" page. If that helps
- Hannah
Thanks for the update, leadcro.
I'd like to ask you to try something and then let me know if it works for you.
First, go ahead and create a new team folder in your team space.
Then, move the folder you're trying to delete into this new team folder.
And then go to Admin console > Content tab, and archive > delete the team folder you created.
Does that delete the folder inside?
I was able to create a team folder, but I'm unable to move the folder I want to delete over.
- Hannah
Are you getting another permissions error? Can you send us a screenshot, please?
