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Forum Discussion
dana50
2 years agoExplorer | Level 3
I'm an admin on Dropbox, but I can't create a folder - "You need permission to perform this action"
Hello guys,
I used Dropbox of business plan as a admin, but the folder cannot create and just pop-up notice that ' You need permission to perform this action'
but.. I already admin and paid by myself...
Can you know why this problem happen..?
7 Replies
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- Jay2 years ago
Dropbox Community Moderator
Hi dana50 , thanks for bringing this to our attention.
Are you trying to create the folder from the main Dropbox page, or via the admin console?
This will help me to assist further!
- dana502 years agoExplorer | Level 3
From main drop box folder on window folder !
- Nancy2 years ago
Dropbox Community Moderator
Hey dana50! Can you send me a full screenshot of what exactly you see when trying to create a folder via your desktop app?
- dana502 years agoExplorer | Level 3
Everytime when i want to create folder, this pop-up showing always.. But i am already admin.
- Jay2 years ago
Dropbox Community Moderator
Are you trying to create a folder in your personal folder, or in the team space for your account?
- dana502 years agoExplorer | Level 3
In team folder.
and in my I-pad dropbox folder, my status is 'read only'
- Jay2 years ago
Dropbox Community Moderator
Thanks for the info. In order to add folders into a team folder, you'd need to add them from the Dropbox site or the admin console directly.
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