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dana50's avatar
dana50
Helpful | Level 5
2 years ago
Solved

I'm an admin on Dropbox, but I can't create a folder - "You need permission to perform this action"

Hello guys,   I used Dropbox of business plan as a admin, but the folder cannot create and just pop-up notice that ' You need permission to perform this action' but.. I already admin and pai...
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desktop
dropbox business
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  • Jay's avatar
    Jay
    2 years ago

    Thanks for the info. In order to add folders into a team folder, you'd need to add them from the Dropbox site or the admin console directly.

dana50's avatar
dana50
Helpful | Level 5
2 years ago

From main drop box folder on window folder !

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey dana50! Can you send me a full screenshot of what exactly you see when trying to create a folder via your desktop app?

  • dana50's avatar
    dana50
    Helpful | Level 5
    2 years ago

    Everytime when i want to create folder, this pop-up showing always.. But i am already admin.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Are you trying to create a folder in your personal folder, or in the team space for your account?

      • dana50's avatar
        dana50
        Helpful | Level 5
        2 years ago

        In team folder.

         

        and in my I-pad dropbox folder, my status is 'read only'

         

         

         

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