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danielstarrason's avatar
danielstarrason
Explorer | Level 4
3 years ago

Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1

Hi everyone, I'm still struggling with Dropbox Backup. With some success I've backed up some of my hard drives but as I was adding more I had this stopping me. 



I'm using DropBox for Business as a 4 member team, only devices I connect to my DropBox are my computer and my phone.

Any advice for me?

Best wishes, Daníel

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    danielstarrason wrote:

    With some success I've backed up some of my hard drives but as I was adding more I had this stopping me. ... I'm using DropBox for Business as a 4 member team ...


    How many drives have you backed up so far? The number of external drive backups you can create on a Team account is equivalent to the number of licenses you have. If you have four licenses, you can create four external drive backups.

     

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