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Oliwend's avatar
Oliwend
Helpful | Level 6
2 years ago
Solved

Delete quick reaction emoji

The help says hover the mouse over the icon and hit delete. That doesn't work on Mac...
  • Josh's avatar
    Josh
    2 years ago

    Hi Oliwend,

    Sorry to hear you're experiencing issues! To help us understand what might be going wrong, could you please provide us with a bit of additional information: 

    1. Are you able to see and interact with the Delete button that appears in the dialog that opens when you hover over a quick reaction comment? If so, could you describe what happens when you click the button?
    2. How are you accessing Replay? (For example, a specific browser, the Replay desktop app, or one of our integrations)

    Thanks in advance!
    Josh 

Josh's avatar
Josh
Icon for Dropbox Engineer rankDropbox Engineer
2 years ago

Hi Oliwend,

Sorry to hear you're experiencing issues! To help us understand what might be going wrong, could you please provide us with a bit of additional information: 

  1. Are you able to see and interact with the Delete button that appears in the dialog that opens when you hover over a quick reaction comment? If so, could you describe what happens when you click the button?
  2. How are you accessing Replay? (For example, a specific browser, the Replay desktop app, or one of our integrations)

Thanks in advance!
Josh 

  • Oliwend's avatar
    Oliwend
    Helpful | Level 6
    2 years ago

     Josh,

     

    There was a problem between computer and the chair 😉

    I overlooked the "Delete" link in the dialog and just hit the delete key on my keyboard.

    Sorry for wasting your time...

     

    Oliver

    • Josh's avatar
      Josh
      Icon for Dropbox Engineer rankDropbox Engineer
      2 years ago

      No trouble at all! Glad you were able to get things sorted. Please feel free to reach out any time! 

      Josh

      • Graham's avatar
        Graham
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Hi Oliver,

         

        Thanks for posting here in the Dropbox Replay group. I'm glad to hear you're sorted now and just wanted to show my appreciation for the phrase, "a problem between computer and the chair". I've actually encountered this exact issue a couple of times myself, so I might borrow this phrase the next time it happens! 😁

         

        I was wondering if you were new to Replay, and if so what kind of projects are you using if for? I find it really interesting to hear of all the different ways people are using it. 

         

        Thanks again, and have a great day!

        Graham

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