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sonatine73's avatar
sonatine73
New member | Level 2
9 hours ago

No More Needs Review/Approved Button on Dropbox Replay for external viewer

Hi all, all of a sudden the needs review/Approved/modify button for a video or a foto is visible only to me but not for my client and he can only write comments but can't give me approvation of the ...
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 hours ago

Hey there, sonatine73, thanks for letting us know about this.

Does this happen on a specific project, or all of them? Is this the first time this is happening? 

Can you please ask your client to try and clear their browser's cache and/or try another browser and let you know if they get the same results?

If I were you, I'd also try to disable any browser-related add-ons and extensions. I'm suggesting that since certain ones can interfere with expected browser behavior.

Lastly, can you send me a screenshot of how it looks on your end, in order for me to have a visual of the approval button? 

Thank you!

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