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FHarriott's avatar
FHarriott
New member | Level 2
4 months ago

Upload Error: Reach upload limit, try add-on and try again.

I'm trying to add/share the contents of a Dropbox folder to a newly created Replay project. Of the 243 image files, 207 where successfully "copied" to the Dropbox Relay project.  I don't understand w...
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hey there, FHarriott thanks for posting here! 

Weird error message indeed. I went ahead and located the existing ticket communication that you have with our support agent.

I also agree that the case might need to be investigated by a member of our team that specializes in these kinds of issues. It looks like Melanie, our support agent just escalated it.

What you can do from your side is to keep an eye on your inbox, since the team will reach out to you there with any updates or next steps. Don't forget to update this thread once you have additional news.

If you need something else, please let me know and I will be more than happy to help every step of the way. 

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