Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Cynthia B.2
10 years agoNew member | Level 1
500 internal Server Error https://api.dropboxapi.com/2/files/list_folder/continue
I've using the following endpoint to retrieve files and folders:
https://api.dropboxapi.com/2/files/list_folder this returns 2000 entries and then get hasmore = true and the cursor. I then user this for the following endpoint :
https://api.dropboxapi.com/2/files/list_folder/continue
Everytime it returns internal server errror with no error detail. Can you help?
Thanks
37 Replies
Replies have been turned off for this discussion
- Greg-DB9 years ago
Dropbox Community Moderator
No, no update on this right now. I can't promise if that would work as a workaround, as each case may be different, but it may help. - volkeru9 years agoExplorer | Level 3
Since yesterday I have the same error on a directory containing about 5300 files. The day before everything worked fine. This is a big problem!!! How can I solve it?

- volkeru9 years agoExplorer | Level 3
Sorry i had forgotten:
x-dropbox-request-id: 411bff0079c4fb574ef5b275949d594d
- Greg-DB9 years ago
Dropbox Community Moderator
Thanks for the request ID volkeru! That one happens to be a different issue than the one originally reported on this this thread, but it is also a known issue we're working on. - volkeru9 years agoExplorer | Level 3
Thank you for the answer! I just solved the problem in a VERY strange way! I renamed the folder in the Dropbox web interface from "TitaniumBackup" (which initially caused the problems) to "TitaniumBackup_" and then to "TitaniumBackup" back again. After renaming the folder twice everything now works again. But all 5000 files are being synchronized again, which takes more than 24 hours. Same as if I had deleted them all. This is really strange and obviously a thing you should work on... ;-)
- attic9 years agoExplorer | Level 4
Also experiencing the 500 error, please let me know if this is the same issue or something new and hopefully an idea of when we could expect a fix?
x-dropbox-request-id:1aad2bb340a5f060d4890c5a1185a8ab
- Greg-DB9 years ago
Dropbox Community Moderator
Thanks for the report attic! That's the same issue as the one volkeru reported. We're working on it. - aaronboodman9 years agoNew member | Level 2Can you please give some indication of how long you expect this to take? We need to decide whether to workaround or not.
- Greg-DB9 years ago
Dropbox Community Moderator
I don't have an ETA for a fix right now. I'll post here once I have an update. - attic9 years agoExplorer | Level 4
FYI, my problem seems to have been resolved/fixed as of Wednesday, January 18th. Thanks for helping to ensure it got fixed!
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!