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Alina248's avatar
Alina248
New member | Level 2
5 years ago

"504 Gateway Time-out" when uploading files via http request (php)

Hello =)

Recently we started to have issues with uploading files from our websites to dropbox via http request (php). Right now we can barely upload one or two photos. It now takes far more time to upload even small files and usually we get '504 Gateway Time-out' error. Also this thing started like two weeks ago, previously everything worked fine.

Tried uploading from different devices, browsers, cleached cash and still have this issue.

Have someone come across such issue?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    I'm not aware of any current disruption that should be causing that. I'll be happy to help this, but I'll need some more information. Please reply with:

    • the name and version number of the platform and SDK/library/HTTP client you are using, if any
    • the steps to reproduce the issue, including relevant code snippet(s)
    • the sizes of the files you're seeing this with
    • the full text of the error/response