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PaulChen7911's avatar
PaulChen7911
New member | Level 1
11 months ago

Always receiving empty notification request

Hi guys, I am new here! Im tying to use dropbox webhooks to implement some logic flow after files are uploaded. For the first step I always got empty body from webhooks notification request aft...
API
iNeil's avatar
iNeil
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi PaulChen7911,

Webhooks require the files.metadata.read scope to receive webhook notifications. If you only added that scope after connecting the API app to your account, you'll need to re-authorize the API app to access your account with that scope enabled.

That said, I'll be happy to help with any issues you're having with the Dropbox API and webhooks, but I'll need some more information. Please reply with:

  • the name and version number of the platform and SDK/library you are using, if any
  • the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)
  • the error message that you are encountering with your webhooks

Please note that you can view your current webhook errors under the relevant webhook URI in the "Webhooks" section of the app's page in the App Console.

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