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mrwordsmith's avatar
mrwordsmith
Explorer | Level 4
6 years ago
Solved

Anybody else getting intermittent 500 error responses from Dropbox Paper?

I am using the Dropbox Paper endpoint: https://api.dropboxapi.com/2/paper/docs/download but today, for whatever reason, am getting ~5-10 500 responses (over the course of downloading ~50 documents). ...
API
  • Greg-DB's avatar
    Greg-DB
    6 years ago

    Thanks, that's helpful. Yes, it looks like these were related to a server issue on our side, but should be back to normal now. Please let me know if you see this come up again though.

mrwordsmith's avatar
mrwordsmith
Explorer | Level 4
6 years ago

Sure!

 

- bd202224737c93cba14df64730f85513

- c45700f0cabb98c0f02e90b5f2adc083

- 5e7122a23c06a512418d06da3c1f6853

 

I was able to work around the issue this weekend by adding a retry mechanism to my API calls - however, I believe a deploy was done on your part perhaps an hour ago, as after I got the ids I added here, I was unable to repro the 500s even without the retry mechanism.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks, that's helpful. Yes, it looks like these were related to a server issue on our side, but should be back to normal now. Please let me know if you see this come up again though.

  • mrwordsmith's avatar
    mrwordsmith
    Explorer | Level 4
    6 years ago

    Thank you! Will do.

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