Forum Discussion

Davedionne's avatar
Davedionne
New member | Level 2
5 years ago
Solved

API call to Dropbox error

I’ve successfully sync my Dragon Dictate documents to Dropbox for months. Suddenly I’m getting the message “an unexpected error happened during the API call to Dropbox”. What’s wrong? How can I fix t...
API
  • Greg-DB's avatar
    Greg-DB
    5 years ago

    It sounds like you’re experiencing an issue with a third party application. Please reach out to the support organization for that app for help. If the developers of this app are having any trouble with the Dropbox API itself, they can reach out to Dropbox developer support directly with the relevant technical details.

GRDagonese's avatar
GRDagonese
New member | Level 2
4 years ago

I am Having the same issue with DragonAnywhere. It came up out of nowhere.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    GRDagonese Please reach out to the creator of that app for support for it.

  • 22-modifier's avatar
    22-modifier
    Explorer | Level 4
    3 years ago

    Anyone ever hear if this was fixed?

    More recently it seems to give the error: "Could not read the content from the Dropbox server."

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      22-modifier It looks like there wasn't an update on this thread, and especially since you seem to be getting a slightly different error, I recommend reaching out directly to the maker of that app for help with it.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!