Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

seer's avatar
seer
New member | Level 2
3 years ago
Solved

API change break rclone?

My self and others on the forum post below have been effected by the breaking of the dropbox support in rclone when no change happened on the rclone side suggesting an API change on the dropbox side.

https://forum.rclone.org/t/failed-to-open-source-not-an-encrypted-file-bad-magic-string/37790/7

 

I was wondering if anyone knows what API was changed or broken and if it is a temp or perm change.  That way we would know if we need to wait for rclone to work around the issue or if we need to wait for dropbox to fix it. It seems to effect current and past versions of rclone.

 

I know 3rd party apps are not supported but i am not sure where to go to find the change notes for your API's and online support did not know either.

  • This should be fixed now. Please let us know if you're still seeing any issues.

7 Replies

Replies have been turned off for this discussion
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the report! We're looking into it. I'll follow up here once I have an update on this.

  • TaiT's avatar
    TaiT
    New member | Level 2
    3 years ago
    Same problem. Rclone, Raidrive and several other applications do not work with dropbox
  • Andruy2003's avatar
    Andruy2003
    New member | Level 2
    3 years ago

    Do you know the approximate resolution time?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Andruy2003 I don't have a timeline to share right now. I'll post here when I have an update.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    A fix is being rolled out. Please note it will take some to fully deploy it.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    This should be fixed now. Please let us know if you're still seeing any issues.

  • seer's avatar
    seer
    New member | Level 2
    3 years ago

    Thanks i can confirm it is fixed for me

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!