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Forum Discussion
Akshata G.
9 years agoHelpful | Level 5
API fails to autorename the files with large file size
Hi,
I am facing issue with autorenaming of uploaded files. The API fails to autorename the files with large file size where as the smaller files are getting renamed properly.
Details of the issue...
Steve M.
Dropbox Staff
9 years agoAkshata, are you by chance uploading the exact same file content? If the content is unchanged, Dropbox essentially ignores the update, so the file doesn't get renamed. Make sure that you're uploading different content to test that rename works properly.
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