I know it is available till 28th Sep (today), but it would be nice to know what time it will actually be turned off so I can start to monitor any issues.

We haven't officially announced a specific time for the shutdown, but it will likely be some time around 10 am PDT.

Just realised that the cutoff date is somewhat ambiguous (could be interpreted as today or tomorrow). Presume you meant 10:00am (ish) today?

Yes, I meant today. It should be happening relatively soon.

For reference, API v1 was retired at about 11:15 am PDT.

API v1 Turn Off Time | The Dropbox Community

16 Replies

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Greg-DB
Dropbox Community Moderator
9 years ago
We haven't officially announced a specific time for the shutdown, but it will likely be some time around 10 am PDT.
Mark R.5
Helpful | Level 5
9 years ago
Thanks, that's useful.
Mark R.5
Helpful | Level 5
9 years ago
Just realised that the cutoff date is somewhat ambiguous (could be interpreted as today or tomorrow). Presume you meant 10:00am (ish) today?
Greg-DB
Dropbox Community Moderator
9 years ago
Yes, I meant today. It should be happening relatively soon.
Greg-DB
Dropbox Community Moderator
9 years ago
For reference, API v1 was retired at about 11:15 am PDT.
Daidoe
New member | Level 2
9 years ago
Will this feature be turned back on?
Greg-DB
Dropbox Community Moderator
9 years ago
Daidoe No, API v1 has been retired in favor of API v2, which offers more functionality.

If you're a developer and you need more time to migrate your app to API v2, we can offer an extension for access to API v1 though. To request that, open an API ticket with the app key(s) for your app(s) that you need an extension for.
Ugo
New member | Level 2
9 years ago
We haven't full developed the API v2 yet, just sent an extension v1 request now via ticket as suggested. Hope to get it soon since our servers are down because of that.
vickiADK
New member | Level 2
9 years ago
I am not a developer - I have a Dropbox plus. One of my team members just received the v1_retired error message when attempting to save something in Dropbox. Sounds like her version has not migrated. None of us are "developer-savvy" so what do we do??? I have advised her to uninstall Dropbox and reinstall it. Is there something else that we should be doing?
Greg-DB
Dropbox Community Moderator
9 years ago
vickiADK If you or a team member receive this error message, it indicates that the third party app you're using is still using the now-retired API v1. (This is unrelated to the official Dropbox client itself, so re-installing that won't help.)

If you're not the developer of the app, you'll need to contact them and request an updated version of the app that uses API v2 instead. They can contact us and request an extension for access to API v1 if necessary.