Forum Discussion

Jeffery's avatar
Jeffery
Explorer | Level 4
9 years ago
Solved

Are webhooks down ?

Hi dropbox team,   we just get the mail about "We're seeing a large number of errors being returned by your webhook URI" from you but we still only receive the GET request but do not get any POST r...
API
  • Greg-DB's avatar
    Greg-DB
    9 years ago
    Webhooks are currently working, but there are a few ways for issues like this to occur for specific webhook URIs. If you haven't already done so, please open an API ticket from the account that owns the relevant app(s) with the details so we can look into it specifically:

    https://www.dropbox.com/developers/contact
kithokit's avatar
kithokit
Explorer | Level 4
9 years ago

How do u know it? Do you mean from Dropbox Server to AWS region?

 

Jeffery's avatar
Jeffery
Explorer | Level 4
9 years ago
Hi kithokit,

Just for your reference, AWS support just update it looks like caused by by outside of AWS network (NTT network) problem and the issue is fixed.
After re-enabled our Apps, our server can get the POST requests now :)
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago
    Thanks Jeffery!

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