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Dushyant's avatar
Dushyant
Explorer | Level 3
8 years ago

Batch move operation fails due to internal error

Hi,   I am currently working on an server-side application that is handling large quantity of image files using Dropbox. The application is using Java SDK to interact with Dropbox API. During our w...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Can you open an API ticket with the specifics so we can look into this specifically for you?

https://www.dropbox.com/developers/contact

The following would likely be helpful:
- the app name or key
- the affected user ID(s)
- a sample job ID for a job that failed, and a corresponding sample path for a missing file

Thanks in advance!
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    Thank you! We'll look into it and follow up with you there.

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