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Forum Discussion
DannyW
6 years agoNew member | Level 2
Calling startOAuth2Authentication browser never closes and return to my app
Update After many tests I found that the Browser on the device is outdated. I installed the latest Chrome browser and the problem still persist. The only browser that is working is Firefox. Is th...
DannyW1
6 years agoExplorer | Level 3
Greg,
The Android device that we have do not have the standard OS version numbering so i can't even give you that. It is 1.6.xxxxx which is customized for the device. We can not upgrade the OS either.
The problem is when the browser displays the sigin in screen. I select use another account. I then enter a email and password to auth. It then just sat there infinite loop.
Greg-DB
Dropbox Community Moderator
6 years agoIs there a way for us to replicate that environment so we can reproduce the issue here?
- DannyW16 years agoExplorer | Level 3
Greg,
It would be very difficult since I would have to send you the device to test.
Is there a debug option for the Dropbox SDK that I can see what is happening during browser authentication ?
Here is the video of my sample app. Note that the end of the video it just stuck and never returns.
Link https://drive.google.com/open?id=1gVZ-3lmEz9Eexr6LQ998NmxlBYTWtr-T
- Greg-DB6 years ago
Dropbox Community Moderator
Unfortunately there isn't any extra debug option built into the SDK, and anything like that wouldn't really help in this case since the issue is happening in the browser itself.
For browser issues, we would look for JavaScript error information, which you already provided in your original message. Nothing in that output looked necessarily relevant though. It all just seemed to be at the informational or warning level, not any actual errors.
To double check though, since you mentioned you got that from Logcat, you might want to try using remote debugging to check the JavaScript console, as well as the Network tab, to see if there is any other useful error information.
Additionally, just to clarify, does the issue when using the latest version of the Chrome browser on the device look exactly the same as seen in Browser as shown in this video?
- DannyW16 years agoExplorer | Level 3
Thanks Greg. We will try to see if we can access to more debug info.
Yes. On the lastest Chrome browser it is exactly as the native Browser that is installed on the device. I did try using CustomTabIntent and same problem. I even tried using the REST call https://www.dropbox.com/1/connect?.... and still same problem.
Why does it work on Firebox and not other browsers?
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