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harshap
7 years agoHelpful | Level 6
Can't add URL to webhook URI.
I am not able to add "https://www.tarrison.com:8443/webhook/dropbox" to webhook section in dropbox application and one popup shows up and say "There was a problem completing this request." on other h...
- 7 years ago
Thanks for the report! It looks like we may be having trouble connecting to your webhook URI with your TLS configuration. We'll look into it.
As a few potential workarounds, can you try:
- resolving the TLS issues for your server noted on: https://www.ssllabs.com/ssltest/analyze.html?d=www.tarrison.com&hideResults=on
- removing the use of the port number
- failing those, just use http:// for now
- 7 years ago
The reported error would be: "unable to get local issuer certificate". Trying directly in curl looks like:
$ curl -v "https://www.tarrison.com:8443/webhook/dropbox?challenge=6TV4oooNb9AnHM5vEK6qQw_yXE1dNNWQrcau-UY_YO8" * Trying 35.182.122.11... * Connected to www.tarrison.com (35.182.122.11) port 8443 (#0) * found 148 certificates in /etc/ssl/certs/ca-certificates.crt * found 594 certificates in /etc/ssl/certs * ALPN, offering http/1.1 * SSL connection using TLS1.2 / ECDHE_RSA_AES_128_GCM_SHA256 * server certificate verification failed. CAfile: /etc/ssl/certs/ca-certificates.crt CRLfile: none * Closing connection 0 curl: (60) server certificate verification failed. CAfile: /etc/ssl/certs/ca-certificates.crt CRLfile: none More details here: http://curl.haxx.se/docs/sslcerts.html curl performs SSL certificate verification by default, using a "bundle" of Certificate Authority (CA) public keys (CA certs). If the default bundle file isn't adequate, you can specify an alternate file using the --cacert option. If this HTTPS server uses a certificate signed by a CA represented in the bundle, the certificate verification probably failed due to a problem with the certificate (it might be expired, or the name might not match the domain name in the URL). If you'd like to turn off curl's verification of the certificate, use the -k (or --insecure) option.
That seems to indicate an issue with the certificate or chain your server is being served with. The SSL Labs test does indicate some certificate/chain issues, so I recommend resolving those, or switching to a different certificate entirely.
harshap
7 years agoHelpful | Level 6
Thanks Greg,
Can you explain or write error you have got??
Application is running in production mode so I can't remove https and port because we have two diffrent application on same domain with different port.
If there is any other work arounds let us know.
Greg-DB
Dropbox Community Moderator
7 years agoThe reported error would be: "unable to get local issuer certificate". Trying directly in curl looks like:
$ curl -v "https://www.tarrison.com:8443/webhook/dropbox?challenge=6TV4oooNb9AnHM5vEK6qQw_yXE1dNNWQrcau-UY_YO8" * Trying 35.182.122.11... * Connected to www.tarrison.com (35.182.122.11) port 8443 (#0) * found 148 certificates in /etc/ssl/certs/ca-certificates.crt * found 594 certificates in /etc/ssl/certs * ALPN, offering http/1.1 * SSL connection using TLS1.2 / ECDHE_RSA_AES_128_GCM_SHA256 * server certificate verification failed. CAfile: /etc/ssl/certs/ca-certificates.crt CRLfile: none * Closing connection 0 curl: (60) server certificate verification failed. CAfile: /etc/ssl/certs/ca-certificates.crt CRLfile: none More details here: http://curl.haxx.se/docs/sslcerts.html curl performs SSL certificate verification by default, using a "bundle" of Certificate Authority (CA) public keys (CA certs). If the default bundle file isn't adequate, you can specify an alternate file using the --cacert option. If this HTTPS server uses a certificate signed by a CA represented in the bundle, the certificate verification probably failed due to a problem with the certificate (it might be expired, or the name might not match the domain name in the URL). If you'd like to turn off curl's verification of the certificate, use the -k (or --insecure) option.
That seems to indicate an issue with the certificate or chain your server is being served with. The SSL Labs test does indicate some certificate/chain issues, so I recommend resolving those, or switching to a different certificate entirely.
- harshap7 years agoHelpful | Level 6
Thanks Greg,
We resolve the issue.
We didn't add certificate chain in our server. After adding that "https://www.tarrison.com:8443/webhook/dropbox" added to webhook URI.
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