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RFrendt's avatar
RFrendt
Explorer | Level 3
8 months ago

Can't create new folder at root level of Dropbox using API

Hi there, We are using the Make.com app (which is in the Dropbox App Store) to create new folders in our Dropbox drive. Dropbox will not allow us to create new folders at the ROOT LEVEL of our Drop...
RFrendt's avatar
RFrendt
Explorer | Level 3
8 months ago

It seems like Dropbox allows us to use the API to create folders at the root level of our Dropbox directory if we have signed up for one of Dropbox's "individual/personal" plans.

However, as soon as we upgraded to one of Dropbox's "team" plans, we can no longer use the API to create folders at the root level of our Dropbox directory.

In other words, if somebody is on a personal pricing plan with Dropbox, writing to the root directory is allowed via the API. But as soon as someone upgrades to a Teams plan with Dropbox, writing to the root directory via the API is no longer allowed. 

Are there any other solutions to this, besides downgrading back to an individual/personal plan?

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