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RFrendt
11 days agoExplorer | Level 3
Can't create new folder at root level of Dropbox using API
Hi there, We are using the Make.com app (which is in the Dropbox App Store) to create new folders in our Dropbox drive. Dropbox will not allow us to create new folders at the ROOT LEVEL of our Drop...
DB-Des
Dropbox Engineer
10 days agoHi RFrendt
By default, API calls to the Dropbox API operate in the "member folder" of the connected account, not the "team space".
You can configure API calls to operate in the "team space" instead though, in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header. You can find information on how to use this in the Team Files Guide.
That said, we are not familiar with make.com's integration. If you require any further assistance to set up your API calls to work as described above, you will need to reach out to make.com's support team for help with the configuration/setup.
- RFrendt10 days agoExplorer | Level 3
Thanks so much, DB-Des!
We tried using Zapier (instead of Make.com), and Zapier gives us the option of choosing the "team space".
However, Zapier won't allow us to create new folders at the team root level, which makes it seem like the "Dropbox-API-Path-Root" header isn't set properly.
Do you know if we can set the "Dropbox-API-Path-Root" header using Zapier?
(If we're able to figure out with Zapier, then we might be able to figure it out using Make as well.)
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