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tim-dev's avatar
tim-dev
Explorer | Level 3
5 years ago
Solved

Change of Certification

Hi,   We are using Dropbox API to download firmware updates to our devices. I understand that there has been a recent change with the certification of your servers. This change causes our update ...
API
  • Greg-DB's avatar
    Greg-DB
    5 years ago

    We've switched content.dropboxapi.com back to using DigiCert High Assurance EV Root CA. Please let us know if you're still seeing any issues.

     

    4mooreben Yes, that's correct, this switch should not be considered permanent. We recommend updating the trust store, to trust both roots if possible. I'll ask the team for some longer term guidance as to a timeline.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

We've switched content.dropboxapi.com back to using DigiCert High Assurance EV Root CA. Please let us know if you're still seeing any issues.

 

4mooreben Yes, that's correct, this switch should not be considered permanent. We recommend updating the trust store, to trust both roots if possible. I'll ask the team for some longer term guidance as to a timeline.

tim-dev's avatar
tim-dev
Explorer | Level 3
5 years ago

Thank you very much for your fast response. The update procedure works now. It is important for us to know how long this change will be effective, in order to communicate with our customers for a firmware update. Please let us know as soon as you hear back from the team.

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