Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jpimbema's avatar
jpimbema
Explorer | Level 4
2 years ago

Clicking files in embedded Dropbox leads to registration screen instead of direct download

We have embedded Dropbox onto our website in an iframe: [Removed as per Community Guidelines] We produce a Dropbox read only share link to include in the embed code. For some folders we get a shar...
API
Shared Links
Web
Здравко's avatar
Здравко
Legendary | Level 20
2 years ago
jpimbema wrote:

...: Anyone with this link: can view

 
That's the actual link I copy into the embed code.

In such a case your issue doesn't nothing to do with "edit link". It's just not "can edit" link type in such a case, but "can view". To be sure, you may recreate the link and check anew - the link you're using may be created at time when something else has been selected.

Next step would be to check the link in incognito window and change the ending "dl=0" to "dl=1". When hitting enter key, does the link start download or shows some message? (you don't need to download - cancel the download - important thing is what starts to happen) If some error appears let us know what it is.

jpimbema's avatar
jpimbema
Explorer | Level 4
2 years ago

I created a new link and pasted it into the embed code, changed dl=0 to dl=1.

Cleared the cache of the browser. Reloaded the page where I embedded it.
Now when I click one of the files on the frontend, a new windows opens and I get a splash screen asking to register. Unless I click the download icon that appears when hovering over a file, then the download starts immediately in a separate window.

This behavior with the splash screen doesn't appear with the link containing /sh/ in the url, which puzzles me. Then the download in a new window starts immediately.

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago

    Hi again jpimbema,

    I just reproduced the issue and yes, I now recall that there is still unresolved incompatibility (not full compatibility at least) between Dropbox Embedder and new link format (especially folder links), unfortunately. Dropbox Embedded "forgets" that rlkey needs to be kept in nested file links. 🤷 It drops this link parameter and invalidate the link in fact. The entire dropins need redesign. Let's hope this will be done soon. 😉

    Good luck to all of us.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!