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programmer's avatar
programmer
Helpful | Level 5
2 years ago

client.files().downloadBuilder drops download speed suddenly

I use this simplified java code to download some binary files:   DbxClientV2 client;//some client String filePath;//some file path OutputStream out;//some output stream try (DbxDownloa...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

The network route/performance between you and the Dropbox servers may be different than that between you and the Google servers, so that may not be a useful comparison.

 

I can't give you a free temporary upgrade, but the connection speed is not dependent on your plan type anyway.

programmer's avatar
programmer
Helpful | Level 5
2 years ago

I understand that all can be explained the way that the things depend on depend on depend on ... The reality is it works for google drive and works poorly for dropbox. So that I can not suggest the users of my application to choose dropbox and only allow them to use google.

I would suggest you check on your site the logs or whatever given the file ids from the log I gave you. If you need fresh logs I can provide it.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the feedback! Unfortunately I can neither look up nor modify your connection speed based on the file IDs (or other identifiers) though.

    • programmer's avatar
      programmer
      Helpful | Level 5
      2 years ago

      And how does it happen that it is reproducable using 2 different ISP on my side?

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        I can't offer insight on what your ISP(s) may or may not be doing, but if you have any questions regarding that you may want to reach out to them.

         

        In any case, there would be other factors out of our control impacting the actual connection speed you see in practice anyway. I also notice that in the log you shared the timestamps seem to be very close to each other, so it seems like you may be running these in parallel; there may be some natural congestion/variabaility based on how you're queuing/pooling these.

         

        If you believe there's an issue with the Dropbox API or SDK itself though, feel free to share the reset of the necessary code and steps to reproduce the issue and we'll be happy to take a look.

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