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CloudRail - Dropbox - Missing client_id
Dropbox login via API has just started failing again with new symptoms (dozens of my users reported failures on logging in). After logging in, and solving the "video puzzle" the log in button appears...
Greg-DB
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the report. This sounds like a different kind of issue than the one in your original thread, so I've moved this to its own thread.
Are you still seeing this issue now? If so, can you let me know the specific steps to reproduce it? It may be helpful if you can share a short screen recording showing the issue. I'm not seeing this behavior myself so that additional information would be useful. Thanks in advance!
Yes, symptoms are slightly different, and yes, the problem still exists. There are thousands of users of my Pimlical Advanced Calendar that use AutoSync, and right now, no one can log in any more into Dropbox from Android Phones (although desktop version of Pimlical is ok). Pimlical uses the former CloudRail libraries to interface with the Dropbox API and log into Dropbox (on both Android and Desktop). Versions of Pimlical/Android from 2+ years ago (which have always worked flawlessly) also now fail, so the certainty is 100% that there has been a very recent change in Dropbox (first reports of this new, 2nd issue appeared 5 days ago, on May 2nd, 2025). CloudRail libraries have not been changed in any way for several years.
I can't attach Video showing failure as this forum apparently does not permit MP4 files to be attached or even linked to via URL(?!?). Here's a URL with the Video (Plays fine after DL and launch under Windows (my Chrome browser won't play it directly) - it's a standard Android Screen Capture file.... https://www.PimlicoSoftware.com/DropboxLoginFailure.mp4
So, I can think of no other rational explanation other than that another update was posted around May 1/2 - that must have happened, right?
Regards,
CESDewarI also put that MP4 video up on a web page on my domain: can't specify directly, so you will have to interpret this:
use PimlicoSoftware with standard dot-com extension, a slash and then dropboxloginfailure with standard dot-h-t-m-l extension.you can right-click the link there to save it and play it locally (if web browser won't play it directly). Just want to be sure you saw this, and that you know the issue still exists as of May 9th, 2025).
Regards,
CESDewar- Greg-DB
cesdewar It sounds like my reply from 5/7 didn't make it to you. I've copied it below for reference:
Thanks for following up. Your reply was caught by a spam filter; I've now recovered it.
It looks like you're processing the OAuth app authorization flow in a web view in your app. Can you also try it out in the system web browser itself on the device and let me know if the issue does or doesn't reproduce there as well, and also let me know the name and version number of that system web browser? Thanks!
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