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salesiquest23's avatar
salesiquest23
Explorer | Level 3
3 years ago

com.dropbox.core.NetworkIOException: api.dropboxapi.com

hello, I am making a file download by link using getSharedLinkFile method.

 

"com.dropbox.core.NetworkIOException: api.dropboxapi.com"

but i am getting this error

 

For reference, our company is blocking the firewall, and the following domains are allowed to access.

"https://www.dropbox.com"

Please check quickly.

Thank you!

 

1 Reply

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    3 years ago

    salesiquest23 wrote:

    ...

    "com.dropbox.core.NetworkIOException: api.dropboxapi.com"

     

    For reference, our company is blocking the firewall, and the following domains are allowed to access.

    "https://www.dropbox.com"

    ...

    Hi salesiquest23,

    Ok, you let dropbox.com connections, but what about the mentioned api.dropboxapi.com? Take in mind that for download you will need connection to content.dropboxapi.com too.

    Hope this helps.

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