Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Adnane's avatar
Adnane
Explorer | Level 3
6 years ago

create_shared_link_with_settings returns 500 internal server error.

Hello, 

Could you please check if there is a problem with endpoint  create_shared_link_with_settings? it returns a 500 internal server error.

X-Dropbox-Request-Id : "6fc8c059babbb3ca86835079d334694d"

3 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for the report! We'll look into it.

  • Adnane's avatar
    Adnane
    Explorer | Level 3
    6 years ago

    My application depends on it, if you could please get back to me on this issue, i would highly appreciate it :) 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    I'll follow up on this thread once I have any update on this API error.

    So far, we've determined that this error can occur when calling create_shared_link_with_settings with an access token for an account that has its links banned.

    I've asked the team to fix the API error handling so that a proper response is returned in this case.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!