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SPoK's avatar
SPoK
New member | Level 2
5 years ago

createSharedLinkWithSettings returns email_not_verified

Hello,

my iOS app allows to upload a file to a Dropbox account then to get shared link for this file.
upload is going well but, with a few accounts, the request createSharedLinkWithSettings returns the error email_not_verified. What could be the issue ?

 

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  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    In order to create a shared link, the user's email address needs to be verified on Dropbox. A CreateSharedLinkWithSettingsError.emailNotVerified error indicates that the user's email address is not currently verified, so it needs to be verified before they can use this functionality. 

     

    Users can find information on verifying their email address in this help article.

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