Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

KennelLink's avatar
KennelLink
Explorer | Level 3
5 years ago
Solved

Current outage

Notifications for modified files is not working.  https://notify.dropboxapi.com/2/files/list_folder/longpoll is not returning when files are modified.
API
  • Greg-DB's avatar
    Greg-DB
    5 years ago

    Can you try again and let me know if you're still seeing the issue? Thanks in advance! 

KennelLink's avatar
KennelLink
Explorer | Level 3
5 years ago

Really?  It's been 23 hours.  My clients are down - we rely on timely notification of a "command" file that's been updated.  My business is suffering.  This doesn't reflect well from a company that claims to support enterprise level functionality.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    KennelLink Thanks for the feedback! I'll emphasize the urgency of this with the team.

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago

      Can you try again and let me know if you're still seeing the issue? Thanks in advance! 

      • KennelLink's avatar
        KennelLink
        Explorer | Level 3
        5 years ago

        Yes, I'm seeing the expected behavior and times of a couple of seconds.  That looks normal.  Thank you.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!