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jonokivex's avatar
jonokivex
Helpful | Level 5
2 years ago
Solved

Dropbox Folder embed problem - Viewers cannot view folder contents

Greetings, If I embed a folder onto my website, I want people to be able to open the contents (images) inside the folder. But they cannot. They only have permission to view a list/grid of the fold...
  • Greg-DB's avatar
    Greg-DB
    2 years ago

    Thanks for the report! That issue with using "rlkey" links in the Embedder is open with the team. I'll follow up here once I have an update on that.

     

    The Embedder does not offer an option for viewing nested images inside the Embedder instead of in a new tab, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though.

bild_film's avatar
bild_film
New member | Level 2
2 years ago

Thanks Greg - could really do with this being resolved as it has caused a pretty awful user experience for our worldwide users and staff getting many spurious requests for folder access, even though this was all working correctly before the link architecture change. 

If we can't resolve this, we'll have to move our service away from Dropbox to another provider.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

bild_film Thanks for the note!

  • jonokivex's avatar
    jonokivex
    Helpful | Level 5
    2 years ago

    Any update on this bug?
    Referring to the 'request access' problem.
    If images open in a new tab, thats fine (though not ideal) but them having to request access is silly. After all, the download button allows them to dl all the images they dont have access to.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    jonokivex No, unfortunately I don't have news on this yet.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    This issue is now fixed for new shared links. Please note that previous existing shared links will continue to display this behavior, so you'll need to create new shared links for the fixed behavior.

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