We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
akonchady
5 years agoExplorer | Level 3
Dropbox mobile website login issue
I am integrating the Dropbox Chooser component on my web app. It works fine in Desktop. However, the component doesn't work on mobile and the authentication doesn't work .
I see the Chooser component on mobile, click on it, go through the login process and ultimately, I get redirected to
```
and this leads to an empty page. Any pointers on this would be helpful. Thanks !
For what it's worth, I am unable to sign in to Dropbox website on mobile browsers too. Tried on Chrome.
1 Reply
- Greg-DB5 years ago
Dropbox Community Moderator
Since this happens with the Dropbox web site in general and not just the Chooser, please open this with support so they can help you with this. Please let them know you're having trouble signing in to www.dropbox.com itself on mobile, and let them know specifically which browsers and the version numbers of those browsers you're seeing this with. Thanks!
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.6,036 PostsLatest Activity: 6 hours ago
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!