We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

bobbotron's avatar
bobbotron
Explorer | Level 4
3 years ago

Dropbox returns 405 often on HEAD requests

I maintain some software that ingests files from dropbox. Recently it has started failing because dropbox often returns a 405 "Method not allowed" error on HEAD operations. Is this a known issue, is there a fix pending for this? 

 

Here's an example of this. (I have deleted this file but you can reproduce with pretty much any file in dropbox)

 

 

 

 

% curl -s  -I "https://www.dropbox.com/s/0f8gimqdxyid48e/test.txt?dl=1" | grep "HTTP"
HTTP/2 302 
% curl -s  -I "https://www.dropbox.com/s/0f8gimqdxyid48e/test.txt?dl=1" | grep "HTTP"
HTTP/2 302 
% curl -s  -I "https://www.dropbox.com/s/0f8gimqdxyid48e/test.txt?dl=1" | grep "HTTP"
HTTP/2 302 
% curl -s  -I "https://www.dropbox.com/s/0f8gimqdxyid48e/test.txt?dl=1" | grep "HTTP"
HTTP/2 405 
% curl -s  -I "https://www.dropbox.com/s/0f8gimqdxyid48e/test.txt?dl=1" | grep "HTTP"
HTTP/2 302 
% curl -s  -I "https://www.dropbox.com/s/0f8gimqdxyid48e/test.txt?dl=1" | grep "HTTP"
HTTP/2 302 
% curl -s  -I "https://www.dropbox.com/s/0f8gimqdxyid48e/test.txt?dl=1" | grep "HTTP"
HTTP/2 405 

 

 

 

 

4 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the report. I'll ask the team to look into this.

  • bobbotron's avatar
    bobbotron
    Explorer | Level 4
    3 years ago

    Thanks Greg-DB! Any updates on this, or a timeline for a fix?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    bobbotron I don't have news or a timeline on this right now. I'll follow up here once I have any updates.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    This should be fixed now. Please let us know if you're still seeing any issues.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.6,037 PostsLatest Activity: 9 hours ago
412 Following

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!