Forum Discussion

Diego_Ardila's avatar
Diego_Ardila
New member | Level 2
9 years ago

Dropbox Saver is giving problems

In principle some files were kept but corrupted and with a different size than the original url. But now after waiting a moment, saver throws me a message: This download attempt timed out, and does not save the files.
Please could fix this problem. Thank you.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    Can you share the steps and code to reproduce this, as well as any error/output you're getting? Thanks in advance!
    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      We did find an issue that could cause a timeout like this, and it should be resolved now.
      • Diego_Ardila's avatar
        Diego_Ardila
        New member | Level 2

        Hi Greg, This happens to me with some links but not all, and also sometimes the files kept them with a different size and could not open them. I am going to check if the problem is fixed and I will give you an answer as soon as possible. thank you very much.

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