Forum Discussion

1 Reply

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the report. Issues like that can be a temporary service availability issue. I just tried the endpoint and it is working for me currently. If you're still seeing this, please share the following so we can look into it:

    • Does it only affect a particular account? If so, please open an API ticket here and share the affected account ID, along with the rest of the following information.
    • When did you first start seeing this issue?
    • About what percent of your /2/files/list_folder/continue calls fail like this?
    • What parameters/values did you use with /2/files/list_folder initially to get the cursor?
    • Can you share a full sample request/response for one of these failures? Ideally, include both headers and bodies, if any, for both request and response, but be sure to redact the access token.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!