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flygecko's avatar
flygecko
Explorer | Level 4
5 years ago
Solved

Embedded device Over the Air download fails

Hi,     I have devices that have successfully been connecting to api.dropbox.com for several years for code download.  Yesterday they started not being able to setup a socket connection to the se...
API
  • Greg-DB's avatar
    Greg-DB
    5 years ago

    The Dropbox API servers should no longer be requiring SNI. Please try again and let me know if you're still seeing any issues. Thanks!

flygecko's avatar
flygecko
Explorer | Level 4
5 years ago

Hardware support is required for this and the CC3200 will never be able to support this.  So, any help would be greatly appreciated.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

The Dropbox API servers should no longer be requiring SNI. Please try again and let me know if you're still seeing any issues. Thanks!

  • flygecko's avatar
    flygecko
    Explorer | Level 4
    5 years ago

    Hi Greg-DB,

     

      Thank you so much, that did the trick.  All of our devices are now able to connect to the servers.  Is the turning off of SNI a permanent solution?  If not do you know when it will turn back on? If it will be turned back on we need to plan how to work around it.

     

    Thanks,

     

    Vic

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    flygecko The team is planning on keeping the current SNI-optional configuration. We do recommend modernizing your client/libraries though, e.g., to support SNI, and the latest transport security protocols, etc.

  • flygecko's avatar
    flygecko
    Explorer | Level 4
    5 years ago

    Greg-DB How do we make sure this is configured properly if this is an optional setting?  Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    flygecko The Dropbox API servers now accept, but do not require, SNI from the client, so I don't have a good way to recommend for testing this. It generally should be done automatically by the client though. Please refer to your platform's documentation for information on how you might update your client to use SNI. 

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