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dsoprea's avatar
dsoprea
Helpful | Level 6
3 years ago

Erroneous webhook notifications

I'll do a handful of operations over a specific directory, and I'll seemingly get N webhook notifications a moment later. However, I'll get one or two notifications five or ten minutes later, and the cursor (for that specific directory) will not enumerate anything. What is this?

1 Reply

  • Scott-DB's avatar
    Scott-DB
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi,

     

    I'm sorry to hear you're experiencing strange behaviors with webhooks. Have you tried using a cursor for all file changes, in case there are changes happening outside the folder?

     

    The system that underlies webhooks errs on the side of notifying too much, rather than too little. You may get redundant or delayed events occasionally, to ensure you always get one eventually.

     

    Scott

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