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pp111's avatar
pp111
Explorer | Level 4
2 years ago

Error 500 finishing huge file upload (300GiB+)

Hello, When a huge file (300GiB+) is uploaded using the upload_session API an "Error 500 Internal Server Error" is received when the last part is uploaded (/upload_session/append with close set). ...
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pp111's avatar
pp111
Explorer | Level 4
2 months ago

Hello,

After 2 years it looks like this issue with huge files has not been fixed. Do you have any updates?

DB-Des's avatar
DB-Des
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 days ago

Hi pp111​ 

Thanks again for your patience while we’ve been looking into this.

You mentioned a couple of months ago that the issue still appeared unresolved. To help us move forward, could you please confirm whether you’re still seeing the same behavior now?

If so, it would be very helpful if you could share some more recent request IDs where the problem is occurring. That will allow us to review the latest behavior on our side — after a few recent releases — and better understand what’s happening in your current setup.

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