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Error Messages
15 TopicsError 500 finishing huge file upload (300GiB+)
Hello, When a huge file (300GiB+) is uploaded using the upload_session API an "Error 500 Internal Server Error" is received when the last part is uploaded (/upload_session/append with close set). I retry the request but an Error 500 raises again and again. Sometimes, after more than 1 hour retrying the file uploads successfully. I am using session_type sequential. The same code for smaller files (10GiB) works perfectly. Are you aware of the problem? Is there any workaround?1KViews0likes7CommentsCan't get Oauth to work... please help
Question or Issue I'm a little frustrated with the poor examples of dropbox... :-( I'm trying to start with Oauth, I'm trying to build a c# console app that will run for hours, since the tokens expire fast, I tried to get oauth integrated, but at step 1 it dies.. my code starts as follows: const string AppKey = "XXXXXXX"; // Replace with your App Key const string AppSecret = "XXXXXXX"; // Replace with your App Secret const string RedirectUri = "http://localhost:8080/"; // Replace with your Redirect URI // Generate a unique state for security string oauth2State = Guid.NewGuid().ToString("N"); // Get the authorization URI Uri authorizeUri = DropboxOAuth2Helper.GetAuthorizeUri( OAuthResponseType.Code, clientId: AppKey, new Uri(RedirectUri), state: oauth2State, tokenAccessType: TokenAccessType.Offline ); BUT as soon as my browser opens, I get an ugly error as follows: I did check the url and the client_id is there... (of course is not XXXXXXX) https://www.dropbox.com/oauth2/authorize?response_type=code&client_id=XXXXXXXXXX&redirect_uri=http%3A%2F%2Flocalhost%3A8080%2F&state=65b4556d0f1f4639ac42b6cdfce08fb7&token_access_type=offline I understand my App Key is my client Id, thank you for any help you may bring.135Views0likes4CommentsDropbox Access Tokens - How do they work?
I'm currently using Dropbox Access Tokens which expire pretty quickly. I'm wanting to know when I publish my app, which downloads files from Dropbox, how I get a fully working Access Token that won't expire within a few hours. Do I need a membership of some sort for this to happen? I can't be updating access tokens at all as I need to be running a business. Cheers162Views0likes4CommentsSSL Certificate error or SSH md5 fingerprint not Ok error.
In our application we our using third party login to dropbox using OAuth. When the app is trying to load the login page it is showing error SSL Certificate error or SSH md5 fingerprint not Ok error while communicating with https://marketing.dropbox.com/oauth2/authorize and after that error shows with dropboxcaptcha.com. The login page is not able to load because of this error. Do anyone know why ? We have checked from our side regarding all the certificates in our application. The certificates are valid and have not expired. It looks like it is from the dropbox side.221Views0likes4CommentsCloudRail - Dropbox - Missing client_id
Over the Easter weekend (Apr-10, 2025), Dropbox apparently made a change that makes it impossible for PimlicalAdvancedCalendar to log in through its CloudRail library. This has worked flawlessly for many years, and no change was made to PimlicalAdvancedCalendar or the CloudRail library (which is no longer supported by the developer). Is there a reason why Dropbox has suddenly made this change? Anyone else out there with an application that was using CloudRail to access Dropbox have any idea of what Dropbox did over the Easter Weekend?Solved143Views0likes1CommentRequest Id: eb653fb08d0e425eb445cc599c6e9e7d
Dear Dropbox Support, We are encountering an issue when attempting to interact with Dropbox using SqlBak, our database backup software that uploads files to Dropbox as a destination. We would appreciate your assistance in diagnosing and resolving the problem. Recently, we encountered the following error: 2025-03-10 11:25:50.7245|DEBUG|4|SqlBak.Destination.Dropbox.Impl.DropboxFileHandler|ExecFunc. Begin. 2025-03-10 11:26:06.1106|WARN|4|SqlBak.Destination.Dropbox.Impl.DropboxFileHandler|ExecuteWithRetry. AttenmpNo: "1"; RetryAfter: "".|Dropbox.Api.ApiException`1[Dropbox.Api.Files.SearchError] at Dropbox.Api.DropboxRequestHandler.<Dropbox-Api-Stone-ITransport-SendRpcRequestAsync>d__12`3.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at SqlBak.Destination.Dropbox.Impl.DropboxFileHandler.ExecuteWithRetry[T](CancellationToken cancellationToken, Func`2 getTask, Int32 ё1retryCount, Func`2 canRetry); Request Id: eb653fb08d0e425eb445cc599c6e9e7d Could you please help us understand what might be causing this error and suggest any possible resolutions? If you need any additional details, we will provide as much information as possible. Looking forward to your response. Best regards, Oleg333Views0likes7CommentsReceiving Too Many Mounts error even though I do not have more than 1500 folders.
My app uses the Dropbox API to create folders, upload files and share the folders and recently I started getting an error message about exceeding the tree size. After getting this I re-organized a bunch of folders so I no longer have more than 1500 folders within 1 parent folder. I am able to create and share more folders if done through the web interface, but it doesn't seem to work through the API even after moving folders around. I get the following response when calling the /sharing/share_folder endpoint. Is there something weird going on where Dropbox 'remembers' where a folder was when it was originally shared, and even though I've moved it, it still counts as a shared folder within it's prior parent folder? {"error_summary": "too_many_mounts/tree_size_exceeded/.", "error": {".tag": "too_many_mounts", "too_many_mounts": {".tag": "tree_size_exceeded", "limit": 1500, "current_count": 1500, "new_count": 1501}}, "user_message": {"locale": "en", "text": "Your Dropbox account has reached the limit for shared folders."}} <br />Solved148Views0likes1CommentCan't test dropbox choser api via localhost
Currently trying to integrate dropbox into my weapp for an university project. But for some reason when clicking the implemented button to chose a file from dropbox i get this error window. And I can't add localhost as a choser domain for testing. Any ideas? Thanks in advance!SolvedThe request was aborted: Could not create SSL/TLS secure channel.
The first time that i enter in my page i have this error "The request was aborted: Could not create SSL/TLS secure channel." If i reload the page this don't appare and it works. This is the code : Dim _command As String _command = "https://www.dropbox.com/oauth2/authorize?client_id=" & _App_key _command += "&response_type=code" _command += "&redirect_uri=https://xxxxxx.xxxxx.xx/Test.aspx" Dim Request As HttpWebRequest Request = HttpWebRequest.Create(_command) Request.Method = "GET" Request.KeepAlive = True ServicePointManager.Expect100Continue = True ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12 Or SecurityProtocolType.Tls11 Or SecurityProtocolType.Tls Or SecurityProtocolType.Ssl3 Request.ContentType = "application/x-www-form-urlencoded" '"application/json" ' application/x-www-form-urlencoded" Request.AllowAutoRedirect = True Dim Response As HttpWebResponse = Request.GetResponse() Is anything about timeout ? Why if i reload the page this works ? Thank you Luca303Views0likes1Comment