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Victor L.19's avatar
Victor L.19
Explorer | Level 4
7 years ago
Solved

Error 500 when authenticating via API and using redirect_uri

If i remove this parameter, it gives me a code. But adding it, returns an Error 500 on Dropbox.   Is this an issue with the platform? It was working properly this morning.
API
  • Greg-DB's avatar
    Greg-DB
    7 years ago
    We've had our engineers working on this and the good news is the problem has been fixed. Please try again and you should find that this functionality works correctly.

    Apologies for any inconvenience this caused.
Victor L.19's avatar
Victor L.19
Explorer | Level 4
7 years ago

An additional piece of information.

 

I created another temp app and connected my webapp to it. And it works flawlessly.

 

One thing I did do that I forgot to mention, is rename the App that's currently not working. I renamed the folder it creates in the user's Dropbox. Maybe this will help find the root cause on your end.

 

Thanks,

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago
We've had our engineers working on this and the good news is the problem has been fixed. Please try again and you should find that this functionality works correctly.

Apologies for any inconvenience this caused.
  • hartla's avatar
    hartla
    New member | Level 2
    6 years ago

    I am getting this error - it's 8/21/2019 - what's the issue, please?

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      hartla This was an old thread about an issue that has since been resolved. It sounds like you're seeing a similar issue now, so please open a new thread with steps for reproducing the issue you're seeing so we can investigate it for you.  Thanks in advance! 

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