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jodowd's avatar
jodowd
Explorer | Level 3
3 years ago

Error "DropboxException: Bad or expired token."

We use Dropbox foldersto sync our webinar data into our reporting dashboard/hub. Right now, trying to authenticate the folder location, we are getting this error:

 

"DropboxException: Bad or expired token. This can happen if the user or Dropbox revoked or expired an access token."

 

Our access token has not been changed, and I don't have current access to the email with which our Dropbox account/folders were set up.

API

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    jodowd wrote:

    Our access token has not been changed, and I don't have current access to the email with which our Dropbox account/folders were set up.

    Has your app been updated to use short-lived and refresh tokens? Dropbox has ended support for long-lived access tokens. Tokens now expire after 4 hours. If your app hasn't been updated, this could be the cause of your issue.

     

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