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Forum Discussion

BarryE54's avatar
BarryE54
Explorer | Level 4
7 months ago

API access token expired

Why, if Google is supposed to be so great, does their software do this kind of **bleep**? I received an extremely important Proposal for Collaboration yesterday and it says the API is expired and then it wants me to program a bunch of crap. I’m not a programmer nor do I want to be. Thats why I hate Google and their products. Using Dropbox sucks. Advertising with them is a pain in the ass. They are a second rate company. Why they haven't fired their CEO and got someone to run the company who knows what they’re doing is beyond me. How do I fix the API so i can read the document?

  • Mark's avatar
    Mark
    7 months ago

    API is a way that people can build their own software to integrate with other services. So the API articles you are seeing are what the developers of whatever it is you are getting the error from need to look at. It isnt something you, me, or even Dropbox themselves, can sort. 

     

    Tesla themselves need to do the fix, or, issue it correctly. 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    BarryE54 wrote:
    I received an extremely important Proposal for Collaboration yesterday and it says the API is expired ...

    Perhaps if you explained the exact issue you're having and how it relates to Dropbox, someone might have enough information to be able to help you. How was this proposal received? What application are you using that is saying the API is expired? What is the EXACT message you're receiving and from where? etc.

  • BarryE54's avatar
    BarryE54
    Explorer | Level 4

    I received a Proposal for Collaboration from a company I sent a proposal to via email, but when I tried to open it to view the document, it wouldn't open and it says 

     

    "API has expired. Please reach out to your provider for API renewal."

     

    I sent a message back to the individual who sent it to me, via the address he sent it from inside of Dropbox and it said it was delivered, but it's Memorial Day weekend and he might not see it until Tuesday. However, he also said on the last earnings call that he was leaving the company in a few months, so I want to make sure I can review the proposal and hope he isn't leaving at the end of this month. Every time I try to use a Google Product, there are issues with it. 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II

      BarryE54 wrote:

      I received a Proposal for Collaboration from a company I sent a proposal to via email, but when I tried to open it to view the document, it wouldn't open and it says 

       

      "API has expired. Please reach out to your provider for API renewal."

      Every time I try to use a Google Product, there are issues with it. 


      Dropbox isnt a google product....

       

      Shared links dont have API access keys on them. So if they are using Dropbox (and not GoogleDrive) they are sending it via a third party product and so they need to fix that - the product needs to fix that as its that which is at fault. 

    • BarryE54's avatar
      BarryE54
      Explorer | Level 4

      My error. I assumed Google had purchased them because they are constantly trying to get me to use it on Chrome. But I still don't know how to fix the error. This is Dropbox's help page. How do I fix the API issue? It was sent from Tesla. I asked him to resend it. Do I need to do something more in Dropbox for it to be able to open? 

      • BarryE54's avatar
        BarryE54
        Explorer | Level 4

        And thank you for the clarification and for trying to help. 

  • jazminknight765's avatar
    jazminknight765
    New member | Level 2

    Need to open important document back it says api has expired and I urgently need to access the document this is my nans account so if a password is required I don't know it 

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II

      jazminknight765 wrote:

      Need to open important document back it says api has expired and I urgently need to access the document this is my nans account so if a password is required I don't know it 


      You either need to contact the person that sent the document and let them know, or contact the developer of whatever software/service was used to send the document and let them know that their API access has expired.

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