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Sergio B.1's avatar
Sergio B.1
New member | Level 1
10 years ago

error during upload file

I have an error with a file upload of ~452 MB this is the exception:

the code is picked from here

('64cb960257abb6a107b327cfefbad8ab', 502, u'\n\nDropbox - 5xx\n\n\n\n\n
\nError: 5xx\n
\n
\n

Error (5xx)

Something went wrong. Don\'t worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.\n
\n\n\n\n\n\n\n')

2 Replies

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  • Sergio B.1's avatar
    Sergio B.1
    New member | Level 1
    10 years ago

    this is the code that generate the exception:

    try:
    backup = open(BACKUP_DIR + '/' + backups_in_folder[-1], 'rb')
    file_size = os.path.getsize(BACKUP_DIR + '/' + backups_in_folder[-1])
    CHUNK_SIZE = 4 * 1024 * 1024
    dbx = dropbox.Dropbox(DROPBOX_UPLOAD_ACCESSKEY)
    if file_size <= CHUNK_SIZE:
    dbx.files_upload(backup, '/' + backups_in_folder[-1])
    else:
    upload_session_start_result = dbx.files_upload_session_start(backup.read(CHUNK_SIZE))
    cursor = files.UploadSessionCursor(session_id=upload_session_start_result.session_id, offset=backup.tell())
    commit = files.CommitInfo(path='/' + backups_in_folder[-1])

    while backup.tell() < file_size:
    if (file_size - backup.tell()) <= CHUNK_SIZE:
    dbx.files_upload_session_finish(backup.read(CHUNK_SIZE), cursor, commit)
    else:
    dbx.files_upload_session_append(backup.read(CHUNK_SIZE), cursor.session_id, cursor.offset)
    cursor.offset = backup.tell()

    except Exception, e:
    print('* ERROR:' + str(e))
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 years ago

    Hi Sergio, is this happening on every API call, or only some of them? If it's only some of them, about what percent?

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