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sarahaidar2's avatar
sarahaidar2
New member | Level 2
5 years ago

Error path/conflict/folder

Hi, I have an integration that is built inside the Workato Ipaas and I'm receiving an error that says "path/conflict/folder..". I know that if a folder with that name already exists, it will return t...
API
sarahaidar2's avatar
sarahaidar2
New member | Level 2
5 years ago

Yes, actually this example I'm already doing. First I check if a folder with that name already exists, if so, the file will be uploaded in this folder, if not, it will create the new folder to then upload the file.

 

But the integration says that the folder with that name doesn't exits, so that's why it is going to the action to create a new folder. But then returns the error, so for me makes no sense.

 

If I checked that doesn't exist, why it's not being able to create the folder?

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

If "the integration says that the folder with that name doesn't exits" when it does actually exist, there may be a bug in the integration. We can't provide support for third party apps themselves, so you may need to debug that or contact the third party developer for help.

 

If there seems to be a bug with the Dropbox API itself, please share the details so we can take a look. In that case, it would be best to open an API ticket with the following details:

  • the account ID of the affected account
  • the name and version number of the SDK/library you are using, if any
  • the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)
  • the full text of any error or unexpected output

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