Forum Discussion

Jack Norton's avatar
Jack Norton
Explorer | Level 3
6 years ago

Files not being downloaded completely

Hi, I am using the following code and noticed that my file is not always downloaded completely. It even optimised with a loop (found online) but this did not solve the problem, can you please help? ...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

If you step through with a debugger, where exactly in the code does this stop behaving as expected?

 

Also, how big is the file you're trying to download, how long does the (incomplete) download take, and that's the final size of the (incomplete) downloaded file?

  • Jack Norton's avatar
    Jack Norton
    Explorer | Level 3
    6 years ago

    I forgot to mention that it's intermittent and it seems the file is downloaded but, incases of failure, it will be missing an extension. It happens with images 1.5 - 5Mb in size, do you know anything about this? 

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      Are you referring to a file extension on fileResponse.File? That would be under your control, not a matter of the Dropbox API/SDK.

       

      For reference, the Dropbox SDK just returns the file data as a stream from GetContentAsStreamAsync(), not file metadata, such as the file name and extension. If you want the file metadata, you can get it from the response object, which in your case would look like 'response.Response'. You can find an example here.

      • Jack Norton's avatar
        Jack Norton
        Explorer | Level 3
        6 years ago

        No, I meant, for example, that I have an image.jpeg. I am receiving the file without the .jpeg extension so earlier I thought the file was not completely downloaded but I then realised that the file type was missing sometimes.

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