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Jamie-Everlaw's avatar
Jamie-Everlaw
Explorer | Level 3
7 years ago
Solved

files/get_metadata returns path not found

All get_metadata calls are returning a path not found error for anything (files or folders) from a business account, but works fine with anything inside the personal folder. I can access the folders ...
  • Greg-DB's avatar
    7 years ago

    Can you share the relevant code and output so we can take a look and advise? (Feel free to share privately by opening an API ticket if you'd prefer.) Be sure to redact the access token though.

    Based on your description however, it sounds like you might be running in to an issue because you're not specifying the right "root" in the team for that item. The structure of Business teams is a little more complicated than that of individual accounts. I recommend reviewing the Namespace Guide for more information.

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