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Compass T.
11 years agoNew member | Level 1
Getting 500 Internal Server Error on a remote server only -- works fine locally.
Hi there :)
I am using the Ruby SDK to interface with the Dropbox Core API. Locally, I am having no issues using the API in any way. On my AWS server, however, the DB API returns a 500 internal ser...
Greg-DB
Dropbox Community Moderator
11 years agoThanks! It looks like the issue is that you have an extra comma character after each piece of your tokens. I.e., your oauth_consumer_key has a value like "xxxxxxxxxxxxxxxx," instead of "xxxxxxxxxxxxxxxx". We'll look into fixing our parsing so that we don't error out on that, but to get it working on your side, just remove that extra ","s.
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