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Polaris Office Web Dev
5 years agoExplorer | Level 3
How can I add more test uses to my app?
I am preparing dropbox extension app review. It is a document viewer which supports a certain document format.
Before submitting this app, I would like to add more accounts for testing.
I set e...
Polaris Office Web Dev
5 years agoExplorer | Level 3
Thanks Greg,
I will check the partner program.
I checked that my app appeared well for an individual users after Oauth.
However, my app doesn't appear for team accounts even thought the admin procceeded Oauth and we successfully got the token and Team ID.
Could you give me advice?
Greg-DB
Dropbox Community Moderator
5 years agoExtensions are enabled per-account, when a user connects the app to their account, not per-team. Just connecting the team itself won't make the app appear for all team members.
- Polaris Office Web Dev5 years agoExplorer | Level 3
Thanks, Greg,
However, I got an error below when a team member tried authentication.
The admin had allowed this apps in Admin console -> Settings -> App Permission -> Other Apps tab.
Do you think it happens because my app is still in development?
- Polaris Office Web Dev5 years agoExplorer | Level 3
I got an error as below when a team member tried authentication.
Which scope should a team member user the authentication? Individual scope or team scope?
- Polaris Office Web Dev5 years agoExplorer | Level 3
I got an error below if I tried the authentication for a team member.
Error connecting app:You must be a team administrator to authorize this app. Either login to a Dropbox for Business admin account, or contact an existing administrator for your team.Which scope should a team member user the authentication? Individual scope or team scope?
- Greg-DB5 years ago
Dropbox Community Moderator
This isn't about the app being in development mode; the error message is saying that this app can't be authorized by this user because the app is requesting a team-link but the user isn't a team admin. (Non-admins can't authorize team-linked apps.)
Exactly which scopes you should configure and request for your app will depend on what functionality your app needs. You can find more information on using scopes in the OAuth Guide, and you can see which scope is required for each endpoint in the documentation.
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