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zulfi s.'s avatar
zulfi s.
New member | Level 2
11 years ago

How quickly does an app get approved for production status?

Hi,
Im wondering how quickly the Dropbox API team approves an app for Production status? I launched my app a few days ago without realizing this step was needed, and now users are running into a message saying "only a limited number of users can receive access tokens while this app is in development mode". I have done the "Apply for Production status" steps, so hopefully someone can look into this in the next few hours to resolve the problem? Or does it take days?

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  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 years ago

    We generally get to all production requests within a few business days. I've expedited your request though, so you should receive a response soon.

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