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EliasAbulail's avatar
EliasAbulail
New member | Level 1
2 years ago

I can't get Media information for PNG file

Hello All, I tried to get media_info for PNG files, but no data was returned. Are there any restrictions on this file type?  Thanks
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Yes, there are limitations on this functionality; this media information is not available for all files/file types. The media_info field is an optional field, and when include_media_info is set to true in the /2/files/get_metadata request, media_info will be populated with the media information if/when it is available. The media information will not always be available though, due to a variety of factors, such as file type, size, and compatibility. I'll pass this along as a feature request to improve the availability of this, but I can't promise if or when that might be done.

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